AI for SMBs Weekly

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Awesome Meetings

Meetings have tripled in the past four years, and the vast majority of us label most of them "unproductive. For SMBs with limited resources, every wasted meeting hour is an hour not spent growing your business. But what if meetings could actually drive your business forward instead of holding...

by Justin Massa — May 15, 2025 chatgpt claude gantt gemini highimpactmeetings kanban meetings projectmanagement transcripts

Seamless Onboarding

Your new hire shows up on Monday morning, eager to make a difference 😊. Then they spend their first week hunting down passwords, scrolling through outdated wikis, and watching months-old recorded onboarding and process presentations that leave them 😵‍💫. A key team member drops out mid-project 😬...

by Justin Massa — May 08, 2025 benefits chatgpt claude gemini generativeai hr humanresources onboarding projectmanagement vibecoding wiki

Understanding Customers

Every business knows they should be doing more with the mountains of customer data they collect, but few have the time or resources to analyze it properly. There is gap between collecting feedback and actually using it to improve your customers' experiences. With generative AI, you can transform...

by Justin Massa — May 01, 2025 chatgpt claude customerexperience customerinsights feedback gemini generativeai smb

Building Jigs

The term "jig" comes from woodworking—it's a custom-built tool usually made from scrap wood that ensures consistent, precise results when making repeated cuts. In the world of generative AI, jigs serve the same purpose: low-investment, custom tools that guide AI to produce consistent, high-qualit...

by Justin Massa — Apr 24, 2025 artifact chatgpt claude customgpt gem gemini generativeai notebooklm

On-Brand Content

You're staring at an empty content calendar, knowing you should be publishing regularly to stay relevant with your audience. But between running operations, managing clients, and handling financials, finding time to create thoughtful content can feel impossible. When you do make the time, you spe...

by Justin Massa — Apr 17, 2025 brand brandvoice chatgpt claude content gemini generativeai

Mitigating the Impacts of Tariffs

President Trump has implemented sweeping tariffs that will fundamentally reshape global trade patterns. On April 2, 2025, he signed an executive order imposing a 10% baseline tariff on almost all imported goods, with higher "reciprocal tariffs" of 11-50% on countries with trade deficits with the ...

by Justin Massa — Apr 10, 2025 cashflow chatgpt claude gemini generativeai scenarioplanning tariffs

Supercharged Project Management

You know the feeling – you're sitting in yet another project status meeting, silently calculating how many hours are being wasted as team members report on tasks in excruciating detail. That saying this meeting could have been an email can now also go this meeting could have been me talking to AI...

by Justin Massa — Apr 03, 2025 chatgpt claude gemini generativeai kanban projectmanagement

Capturing Transcripts

Active listening and taking high quality notes have long lived in an inherent tension. Fully capturing what your client, customer, or coworker said is critical, but so is looking them in the eye and making sure they know they were heard and understood. Fortunately, you no longer have to choose. ...

by Justin Massa — Mar 27, 2025 chatgpt claude gemini googlemeet meet teams transcripts webex zoom

Smarter Inventory + Resource Management

You're in the middle of a sales call and things are going well... until your customer tells you they need delivery in three weeks and you realize there's not enough staff or inventory to promise you'll be on time. 😠 Inventory issues, whether products and capacity, are a silent killer of small bus...

by Justin Massa — Mar 20, 2025 anthropic chatgpt claude gemini generativeai inventory resourcemanagement

Easy + Rigorous Forecasting

It's Thursday afternoon and you're reviewing your finances when that sinking feeling hits – there's not enough cash to cover next month’s payroll and your biggest customer just emailed asking for a payment extension 😬. Cash flow surprises are the business equivalent of surprise house guests – str...

by Justin Massa — Mar 13, 2025 cashflow chatgpt claude forecasting fp&a gemini generativeai smbs

Faster + Better Proposals

This scenario will be familiar to any business with a complicated, multi-step sales process. You've got a customer who's just asked you for a proposal - equal parts exciting and nerve-wracking. You must now synthesize all of the information you've gathered across meetings, calls, research, and ma...

by Justin Massa — Mar 06, 2025 businessdevelopment chatgpt gemini generativeai proposals